Jump to content
Go to events


Zangenberg Webinar: How to ensure lower Servicedesk costs

29. August 2023 - 09:00-10:30

Has your servicedesk also become much cheaper?

The service desk area has undergone significant development in recent years, and the price per ticket has decreased significantly, caused by automation, self-service, "shift-left," and knowledge management.

Sign up

Learn about the latest trends and their impact on your costs:


  • Tasks of the servicedesk
  • The market for outsourced servicedesks
  • Shift Left - what does it mean?
  • Automation - how to identify the potential?
  • Knowledge management - what does the business case look like and when is it sufficient?
  • Analysis of your service desk

Dan Thor Larsen

Associate Partner

+45 26 94 54 40